Consolidating our customer service focus – meet our Senior Technical Engineer

Here at Freestyle IT, we love to see dedication and hard work recognised.

There were a lot of smiles around the office when it was announced, that Mark Simonds has been promoted to Senior Technical Engineer.

Mike Roberts, our Commercial Director, commented “Over the past twelve months, Mark has bought a high level of professionalism to the Technical Services Team and is very deserving of this promotion.”

Mark said “I’m chuffed with my new role and the increased responsibility that I have been given, after only joining Freestyle IT a year ago.  I am looking forward to the challenge of taking a senior role overseeing the Helpdesk and continuing to deliver the best customer experience possible, for our IT Support clients as Senior Technical Engineer.”

Read Mark’s helpful Q and A on Microsoft’s withdrawal of support for Windows 7.  Find out how we can help your business to make a painless transition to Windows 10 and enjoy all the additional benefits.

Follow us on Instagram to keep up to date with the Freestyle Team!

Freestyle IT are very professional and methodical. They keep you informed and are always happy to take the time to explain why technical issues are occurring and recommend the most effective resolutions. Ticketed issues are never signed off until we, the clients, are completely happy with what they have done. They always provide great follow up.
Les Colquhound, Director/Owner, IC Printing
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