Supporting our customers through challenging times

COVID-19 has rapidly changed the way that we all do business.

Where we work, how we work, how we collaborate and deliver services, changed virtually overnight.

The Freestyle Response

At Freestyle IT we responded. We have been here throughout the past few months.  We’ve been supporting companies and their teams to work remotely and keep their essential hubs operating efficiently.

Getting businesses ‘home working’ ready. Sourcing the equipment needed to facilitate all team members working from home effectively. Freestyle IT have been ready to take on the challenge.

Proud to have been a ‘Helping Hand’

We are so proud to have been a helping hand for our customers, during this challenging time, be it via our Helpline, or Support Hub or ensuring that their infrastructure could cope with the increased demands.

A word from our Directors

Freestyle IT Director, Mike Roberts

Mike Roberts, Commercial Director commented:

As our Customers went into Lockdown, because of COVID-19, it was essential that all of their workers could work remotely. This is where Microsoft Teams and the Virtual Private Network (VPN) services came into their own.

The Freestyle TS Team were able to utilise their skills and knowledge around these services to make the move from office to ‘home’ office as smooth as possible.”

Amir Dean, Sales Director added:Freestyle IT Director, Amir Dean

Whilst the pandemic caught us all by surprise, the majority of the companies which we work with closely, were more prepared than they knew.

The trend towards remote working, through ‘Cloud’ technologies, meant that most organisations, with a few tweaks, were able to continue to operate efficiently. Our Technical and Sales Teams were on hand to offer help and expertise and support our customers to work remotely.

We were able to minimise the potential impact on all of our customers and their businesses, in accordance with government advice and guidance.”

 

During such uncertainty, the vital importance of a reliable IT partner, has been highlighted.

Our friendly Techies have become the first point of contact for so many remote workers, who rely on our team to solve their IT issues.

If you want to learn more about our services, please don’t hesitate to contact us.

Read more

What our customers are saying

You can judge a company best by how it reacts when something goes wrong. Freestyle IT were exemplary when we had an IT outage. Their attitude when things went wrong was better than any other IT company I’ve worked with.
Giles Guest, Director, Enhance Media
  • Dell Partner
  • Hewlett Packard
  • Microsoft
  • HP Partner First Gold
  • VMWare
  • Cisco