24x7 Proactive Monitoring

Resolving issues before they impact your business

24 x 7 Monitoring

Resolving issues before they become problems

We recommend the introduction of 24x7 Proactive Monitoring, to ensure your IT is delivering for your business, all day, every day.  

Our remote monitoring and alerting service, enables our team to efficiently manage your systems proactively.

We deliver for your company:

  • A Proactive IT support service
  • Increased staff productivity
  • Automated security and compliance
  • Enhanced organisational performance and productivity
  • Resolved issues before they become costly and impact the business
  • Maximum return on investment in your IT Support, through seamless remote support and management

How does 24x724/7 Support Image Proactive Monitoring work?

We deploy agents to all (or selected) hardware within your infrastructure, to detect any issues.  Early detection ensures that issues are identified, before they become a problem for the business.  Once identified, issues are reported back to Freestyle IT’s Network Operation Centre, facilitating swift resolution.

What does this mean for your business?

  • Non-intrusive IT support
  • Issues resolved with minimal effect to the end user
  • Facilitated via our secure remote support facilities.

We can also provide remote assistance with:

  • Automating daily IT tasks, through scripting
  • Efficiently and securely monitor servers and network devices, across multiple locations 
  • Minimise the challenges of maintaining compliance by automating IT tasks
  • Transition from a break-fix business model to proactive IT service delivery
  • Deploy a scalable solution, that can be expanded upon as your business grows
  • Automate maintenance tasks for servers
  • Provide firewall, switch, and desktop monitoring

A partnership approach

By working in partnership with third party vendors, we ensure we can  successfully resolve support issues, relating to their products and remove the sometimes experienced ‘them and us’ scenario.

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